Alert Notification Icon

Fraud warning: Some members have received text messages claiming to be from Stanford FCU asking to confirm suspicious charges. Do not click on the link! These messages are not from us and the link does not go to our website. If you’re unsure about a message or want to check your accounts, please call us at 888.723.7328.

Alert Notification Icon

Fraud warning: Some members have received text messages claiming to be from Stanford FCU asking to confirm suspicious charges. Do not click on the link! These messages are not from us and the link does not go to our website. If you’re unsure about a message or want to check your accounts, please call us at 888.723.7328.

I can’t log into Mobile Banking. What am I doing wrong?

Please double check that your Login ID and Password are entered correctly. If you forgot your Login ID or Password, click on the links just below the login box and follow the steps. Never share a Secure Access Code with anyone!

You can change your passwords any time within Online or Mobile Banking by choosing Settings > Security Preferences > Change Password.

Note: After several failed login attempts, your account will be locked for security reasons. If you do not remember your password after the first or second attempt, it’s best to use the “Forgot Password” option and follow the prompts to reset your password.

If you are locked out of Online or Mobile Banking, you can use the Unlock link located right below the login box.

If you are still unable to log in, please contact us at 888.723.7328.

 

You can also set up your Mobile App to log in with a fingerprint or face ID, so you don’t need to worry about remembering a password!  

 

Learn more about the convenient services offered through Online and Mobile Banking.

Contact us for personalized assistance

Icon Browsers

Secure Message

Already a member? Send us a secure Message through Online or Mobile Banking. Just Login with your existing Login ID and Password.

Live Chat

Chat

Monday – Friday:
9 AM – 5 PM PT
Saturday: 10 AM – 3 PM PT
Sunday: Closed
Chat

Icon Desktop Computer

Virtual Branch

Schedule a call or Zoom meeting with a Member Advisor.
Schedule

The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.