Contact Us

We understand that our members’ needs are unique. Most members prefer to email us using our Secured Message Center within CUOnline. Simply log into CUOnline, Select Message Center on the top navigation and select Compose. Your secured email will be responded to within one business day.

Not a member? Email us at or give us a call at (650) 723-2509 if you have questions. Our call center is available 24-hours a day / 7 days a week. You’ll experience fast, friendly services no matter how you choose to contact us!

Our local contact number: (650) 723-2509
Outside the (650) area code: (888) 723-7328
Fas-TELL Direct
(650) 723-2509 Option 1
Member Services Option 0
(Day or Night)
Any Hour Loan-By-Phone Service (888) 725-7328
Consumer Bill Pay Member Service (855) 829-6176
Business Bill Pay Member Service (855) 829-6176
Business Remote Capture Help Desk (866) 995-7273
Lost or Stolen Card (888) 723-7328
CO-OP Network “No Surcharge” ATM Locator (888) SITE-COOP
SelectRewards – Rewards Point Totals (855) 896-9718

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