Contact Us

Phone | Set Appointment | Branches & ATMs | Mail | Fax

Protecting your account from unauthorized transactions and keeping your information secure is important to us. To send us a secure message or inquiry, please log into online banking and click on Messages or call Member Services at 888.723.7328. To find a branch or ATM near you, click here.


(24-hours a day / 7 days a week)
Our local contact number: 650.723.2509
Outside the (650) area code: 888.723.7328
Fas-TELL 650.327.8355
Member Services Option 0
(Day or Night)
Bill Pay Member Service 855.829.6176
Business Remote Capture Help Desk 866.995.7273
Lost or Stolen Card 888.723.7328
CO-OP Network “No Surcharge” ATM Locator 888.SITE.COOP
SelectRewards – Rewards Point Totals 855.896.9718
Debit Card Activation and PIN Selection 866.762.0558

Department Fax Numbers

Business Deposit Services 866.579.9764
Business Lending 866.796.8994
Card Services 866.643.7380
Collections 866.796.8997
Consumer Lending 866.799.8106
Corporate Accounting 866.796.8832
Electronic Financial Services 866.799.8220
Human Resources 866.832.9174
IRA & HSA Instructions 866.799.8218
Medical Center Branch 866.799.8189
New Accounts 844.532.2974
University Ave Branch 866.799.8211
Pampas Lane Branch 866.799.8085
Real Estate 866.796.8992
Tresidder Branch 866.771.9457


U.S. Postal

P.O. Box 10690
Palo Alto, CA 94303-0843

Deliveries & Courier

1860 Embarcadero Road
Palo Alto, CA 94303

Supervisory Committee

Do not send deposits here
P.O. Box 18374
Stanford, CA 94309

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