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Live Chat is available during the following hours:
Monday – Friday: 8:00 AM – 6:00 PM PT
Saturday: 9:00 AM – 4:00 PM PT, Sunday: Closed

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More ways to contact us: Set Appointment | Branches & ATMs | Fax | Mail


(24-hours a day / 7 days a week)
Our local contact number: 650.723.2509
Outside the (650) area code: 888.723.7328
Stanford Alumni 888.371.8584
Fas-TELL automated phone service (menu options) 650.327.8355
Member Services Option 0
(Day or Night)
Bill Pay Member Service 855.829.6176
Business Remote Capture Help Desk 866.995.7273
Lost or Stolen Debit or Credit Card (domestic) 800.234.5354
Lost or Stolen Debit or Credit Card (international collect) 303.967. 1090
CO-OP Network “No Surcharge” ATM Locator 888.SITE.COOP
SelectRewards – Rewards Point Totals 855.896.9718
Debit or Credit Card Activation 888.691.8661
Debit or Credit Card PIN Selection 888.891.2435

Department Fax Numbers

Business Deposit Services 866.579.9764
Business Lending 866.796.8994
Card Services 866.643.7380
Collections 866.796.8997
Consumer Lending 866.799.8106
Corporate Accounting 866.796.8832
Electronic Financial Services 866.799.8220
Human Resources 866.832.9174
IRA & HSA Instructions 866.799.8218
Medical Center Branch 866.799.8189
New Accounts 844.532.2974
University Ave Branch 866.799.8211
Pampas Lane Branch 866.799.8085
Real Estate 866.796.8992
Tresidder Branch 866.771.9457


U.S. Postal

P.O. Box 10690
Palo Alto, CA 94303-0843

Deliveries & Courier

1860 Embarcadero Road
Palo Alto, CA 94303

Supervisory Committee

Do not send deposits here
P.O. Box 18374
Stanford, CA 94309

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