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BEWARE OF IMPOSTER TEXT ALERTS FROM SFCU! Do not click links, do not reply, do not call their phone number, do not give out your login ID, password or access code. Always call us directly at 888.723.7328 to confirm.

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BEWARE OF IMPOSTER TEXT ALERTS FROM SFCU! Do not click links, do not reply, do not call their phone number, do not give out your login ID, password or access code. Always call us directly at 888.723.7328 to confirm.

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Questions about your account?

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Give us a call

888.723.7328
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Live Chat

Live Chat

Monday – Friday:
9-11 AM & 2-4 PM PT
Saturday: 10 AM – 3 PM PT
Sunday: Closed
Live Chat

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Email

Please use secure Message for account inquiries.
[email protected]

Phone

Local contact: 650.723.2509
Outside the (650) area code: 888.723.7328
Stanford Alumni: 888.371.8584
Bill Pay Member Service: 855.829.6176
ATM & Branch Locator: 888.748.3266
Lost or Stolen Debit or Credit Card (domestic calls): 800.234.5354
Lost or Stolen Debit or Credit Card (international collect): 303.967.1090
SelectRewards – Rewards Point Totals: 855.896.9718
Debit or Credit Card Activation: 888.691.8661
Debit or Credit Card PIN Selection: 888.891.2435

Department fax numbers

Business Deposit Services: 866.579.9764
Business Lending: 866.796.8994
Card Services: 866.643.7380
Collections: 866.796.8997
Consumer Lending: 866.799.8106
Corporate Accounting: 866.796.8832
Electronic Financial Services: 866.799.8220
Human Resources: 866.832.9174
Loan Payoff Requests: 866.743.3151
New Accounts: 844.532.2974
Real Estate: 866.796.8992

Mail

U.S. Postal

P.O. Box 10690
Palo Alto, CA 94303-0843

Deliveries & Courier

1860 Embarcadero Road
Palo Alto, CA 94303

Supervisory Committee

P.O. Box 10690
Palo Alto, CA 94303-0843
[email protected]

For operations or policy concerns.

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