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Warning! Stanford FCU impersonator scams are on the rise. We will never ask you for personal information, passwords or to transfer money. Call 888.723.7328opens phone dialer with questions or to report a scam. Our Contact Center is open 24/7.

Alert Notification Icon

Warning! Stanford FCU impersonator scams are on the rise. We will never ask you for personal information, passwords or to transfer money. Call 888.723.7328opens phone dialer with questions or to report a scam. Our Contact Center is open 24/7.

Contact Us

Questions about your account?

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Secure Message

Already a member? Send us a secure Message through Online or Mobile Banking. Just Login with your existing Login ID and Password.

Live Chat

Live Chat

Monday – Friday:
9-11 AM & 2-4 PM PT
Saturday: 10 AM – 3 PM PT
Sunday: Closed
Live Chat

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Virtual Branch

Schedule a call or Zoom meeting with a Member Advisor.
Schedule

Phone

Lost or Stolen Debit or Credit Card (domestic calls): 800.234.5354opens phone dialer
Lost or Stolen Debit or Credit Card (international collect): 303.967.1090opens phone dialer
SelectRewards – Rewards Point Totals: 855.896.9718opens phone dialer
Debit or Credit Card Activation: 888.691.8661opens phone dialer
Debit or Credit Card PIN Selection: 888.891.2435opens phone dialer

Department fax numbers

Business Deposit Services: 866.579.9764
Business Lending: 866.796.8994
Card Services: 866.643.7380
Collections: 866.796.8997
Consumer Lending: 866.799.8106
Corporate Accounting: 866.796.8832
Electronic Financial Services: 866.799.8220
Human Resources: 866.832.9174
Loan Payoff Requests: 866.743.3151
New Accounts: 844.532.2974
Real Estate: 866.796.8992

Mail

U.S. Postal

P.O. Box 10690
Palo Alto, CA 94303-0843

Deliveries & Courier

1860 Embarcadero Road
Palo Alto, CA 94303

Supervisory Committee

P.O. Box 10690
Palo Alto, CA 94303-0843
[email protected]create new email

For operations or policy concerns.