Already a member? Send us a secure message through Online or Mobile Banking. Just log in with your existing Login ID and Password.
Live Chat is available during the following hours:
Monday – Friday: 8:00 AM – 6:00 PM PT
Saturday: 9:00 AM – 4:00 PM PT, Sunday: Closed
More ways to contact us: Set Appointment | Branches & ATMs | Fax | Mail
| (24-hours a day / 7 days a week) | |
| Our local contact number: | 650.723.2509 |
|---|---|
| Outside the (650) area code: | 888.723.7328 |
| Stanford Alumni | 888.371.8584 |
| Fas-TELL automated phone service (menu options) | 650.327.8355 |
| Member Services | Option 0 |
| (Day or Night) | |
| Bill Pay Member Service | 855.829.6176 |
| Business Remote Capture Help Desk | 866.995.7273 |
| Lost or Stolen Card | 888.723.7328 |
| CO-OP Network “No Surcharge” ATM Locator | 888.SITE.COOP |
| SelectRewards – Rewards Point Totals | 855.896.9718 |
| Debit Card Activation and PIN Selection | 866.762.0558 |
| Business Deposit Services | 866.579.9764 |
|---|---|
| Business Lending | 866.796.8994 |
| Card Services | 866.643.7380 |
| Collections | 866.796.8997 |
| Consumer Lending | 866.799.8106 |
| Corporate Accounting | 866.796.8832 |
| Electronic Financial Services | 866.799.8220 |
| Human Resources | 866.832.9174 |
| IRA & HSA Instructions | 866.799.8218 |
| Medical Center Branch | 866.799.8189 |
| New Accounts | 844.532.2974 |
| University Ave Branch | 866.799.8211 |
| Pampas Lane Branch | 866.799.8085 |
| Real Estate | 866.796.8992 |
| Tresidder Branch | 866.771.9457 |
P.O. Box 10690
Palo Alto, CA 94303-0843
1860 Embarcadero Road
Palo Alto, CA 94303
Do not send deposits here
P.O. Box 18374
Stanford, CA 94309
