Already a member? Send us a secure Message through Online or Mobile Banking. Just Login with your existing Login ID and Password.
If you believe the charges are fraudulent, please call us immediately at 888.723.7328 so we can block your card and prevent additional fraud.
If you participated in the transaction(s), we will not need to close your card. Please contact the merchant in question and try to resolve the discrepancy. If you start with us, the dispute may not be honored by the merchant if they were not contacted and given the opportunity to resolve the issue first.
If you are unable to resolve the dispute, or if the transactions were not made by you or a family member, then you can dispute a card transaction online:
Note: In order to preserve your rights, you MUST submit your dispute documentation within 60 days of the date of the statement that the transaction(s) appeared.
You can also manage your credit and debit cards with convenient online Card Tools like text alerts, locking and unlocking your card, notifying us when you’ll be traveling, and more. You’ll be automatically enrolled to receive fraud alerts.
Haven’t signed up for Online Banking yet?
You can view your account history, transfer funds between your accounts, make a loan payment, access Bill Pay and eStatements…and more!
Sign up for Online Banking today to handle all your personal banking in one convenient and secure place.
Need access to your accounts on the go?
Just download the Stanford FCU mobile app from the App Store or Google Play, then follow the prompts.