What do I do if I lost my ATM/Debit/Credit Card?

Contact us immediately by calling 800.234.5354 (domestic) or 303.967.1096 (international collect).

You can also call a Member Advisor 24/7 at 650.723.2509 or 888.723.7328, or send a secure Message in Online or Mobile Banking. We will block and reissue your card.


Take control of your cards with Card Tools!

Credit and Debit Cards are often a source of fraud, as retailers frequently experience data breaches and the card information they store becomes available on the black market. Stanford FCU has strong fraud prevention systems to help protect our members, but we also have tools to help you manage your own cards!

Check out the Card Tools that are available in Online and Mobile Banking and take control of your cards today!


Don’t have access to Online or Mobile Banking? Sign up and download the Stanford FCU mobile app for access on the go!



Learn more about the convenient services offered through Online and Mobile Banking.

Contact us for personalized assistance

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Secure Message

Already a member? Send us a secure Message through Online or Mobile Banking. Just Login with your existing Login ID and Password.

Live Chat

Live Chat

Monday – Friday:
8-11 AM & 2-6 PM PT
Saturday: 9 AM – 4 PM PT
Sunday: Closed
Live Chat

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Please use secure Message for account inquiries.
[email protected]