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Fraud warning: Some members have received text messages claiming to be from Stanford FCU asking to confirm suspicious charges. Do not click on the link! These messages are not from us and the link does not go to our website. If you’re unsure about a message or want to check your accounts, please call us at 888.723.7328.

Alert Notification Icon

Fraud warning: Some members have received text messages claiming to be from Stanford FCU asking to confirm suspicious charges. Do not click on the link! These messages are not from us and the link does not go to our website. If you’re unsure about a message or want to check your accounts, please call us at 888.723.7328.

How do I make a loan payment using an external account (from another financial institution)?

To make a loan payment using an external account, you will first need to set up the external account through Plaid.

To access Plaid:

  1. Log into Online Banking or the mobile app (App Store | Google Play)
  2. Select Move Money
  3. Select More Options
  4. Select Add External Account
  5. Select Add External Account again

There are two ways to link accounts:

  1. Instant Auth. Plaid uses an instant authentication, which means you don’t have to wait on microdeposits before linking an external account. To use Instant Auth, sign in with your online credentials for your external account.
  2. Same Day Microdeposits. If your external institution isn’t connected to Plaid, you can still use Plaid to link your accounts via Same Day Microdeposits. To complete this process, you will need your account and routing numbers. Once you submit the request, you will receive a verification code via email. The code is only valid for 7 days.

Some financial institutions scramble account numbers for security. This means you may not see your actual external account number in Online Banking or the mobile app.

Once your external account has been verified, you can make your loan payment:

  1. Log into Online Banking or the mobile app
  2. Select Move Money
  3. Click Make a Payment
  4. Choose your external account in the “From” field

 

Haven’t signed up for Online Banking yet?

You can view your account history, transfer funds between your accounts, make a loan payment, access Bill Pay and eStatements…and more!

Sign up for Online Banking today to handle all your personal banking in one convenient and secure place.

 

Need access to your accounts on the go? 

Just download the Stanford FCU mobile app from the App Store or Google Play, then follow the prompts.

 

 

Learn more about the convenient services offered through Online Banking and the mobile app.

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