To make a loan payment using an external account, you will first need to set up the external account through Plaid in Digital Banking.  Set up an external account here and follow the steps.

There are two ways to link accounts:

1. Instant Auth. Plaid uses an instant authentication, which means you don’t have to wait on microdeposits before linking an external account. To use Instant Auth, sign in with your online credentials for your external account.
2. Microdeposits. If your external institution isn’t connected to Plaid, you can still use Plaid to link your accounts via Microdeposits. This will take 1-2 business days. To complete this process, you will need your account and routing numbers.

Some financial institutions scramble account numbers for security. This means you may not see your actual external account number in Digital Banking.

Once your external account has been verified, you can make your loan payment:

1. Click here to make your loan payment
2. Choose your external account in the “From” field