How do I get a Payoff Letter for my vehicle or personal loan?

You may request a Payoff Letter in Online Banking or the mobile app that includes all the information needed for another lender to pay off your Stanford FCU personal, vehicle, motorcycle, or RV loan. The letter will include the payoff amount that is due 10 days from when you generate the letter, as well as your name, account number, and the Stanford FCU address to send the check. If the payment is received before the 10 days, we’ll refund the difference to you. If the payment is received after the 10 days, the amount will not cover the full payment due as interest accrues daily.  Note: If you wish to pay off the loan from your own Stanford FCU account, there is an option to pay the Total Amount Due under Move Money > Make a Payment.


  1. Log into Online Banking or the mobile app (App StoreGoogle Play)
  2. From the home page, locate the loan that you want to pay off and click the three dots to the right
  3. Select Request Payoff Letter from the drop-down menu
  4. Click on the Payoff Letter tab
  5. Click on the Payoff Letter widget to download a PDF for a 10-day payoff letter


Alternatively, you may request a Payoff Letter by calling 888.723.7328, sending a secure Message online or through the mobile app, or visiting a local Stanford FCU branch.


Haven’t signed up for Online Banking yet?

You can view your account history, transfer funds between your accounts, make a loan payment, access Bill Pay and eStatements…and more!

Sign up for Online Banking today to handle all your personal banking in one convenient and secure place.


Need access to your accounts on the go? 

Just download the Stanford FCU mobile app from the App Store or Google Play, then follow the prompts.



Learn more about the convenient services offered through Online Banking and the mobile app.

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