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All branches are open! Visit our COVID-19 web page for information about contacting us, branch hours, and assistance. Learn more

Alert Notification Icon

All branches are open! Visit our COVID-19 web page for information about contacting us, branch hours, and assistance. Learn more

How do I change my personal identification number (PIN) for my debit card?

If you reside within the U.S.: You can reset your PIN yourself by calling 888.891.2435. Be sure to call from the phone number we have on file at Stanford FCU.

 

If you reside outside the U.S.: Please call 888.723.7328 to speak with a Member Advisor, or send a secure Message through Online or Mobile Banking. A new PIN will be generated and mailed to you.

 

Don’t have access to Online and Mobile Banking?

Our Online and Mobile Banking service provides a secure and trusted way for you to access your accounts anywhere and anytime. Online and Mobile Banking lets you manage your accounts and cards, make transfers, pay your bills, deposit checks with your phone and so much more! And the best part? It’s free!

Learn more about the convenient services offered through Online or Mobile Banking, or sign up today!

For access on the go, just download the Stanford FCU mobile app from the App Store or Google Play, then follow the prompts.

 

 

Learn more about the convenient services offered through Online and Mobile Banking.

Contact us for personalized assistance

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Secure Message

Already a member? Send us a secure Message through Online or Mobile Banking. Just Login with your existing Login ID and Password.

Live Chat

Live Chat

Monday – Friday: 8 AM – 6 PM PT
Saturday: 9 AM – 4 PM PT
Sunday: Closed
Live Chat

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Email

Please use secure Message for account inquiries.
[email protected]