Alert Notification Icon

Four branches are now open to serve your needs: Medical Center is open M-F 9-5. University Avenue and Pampas Lane are open M-F 9-5 and Saturdays 9-4. Embarcadero Road is open M-F from 8-5. Our Redwood City and Tresidder Branches remain closed. All other banking services continue as usual. Contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.

Alert Notification Icon

Four branches are now open to serve your needs: Medical Center is open M-F 9-5. University Avenue and Pampas Lane are open M-F 9-5 and Saturdays 9-4. Embarcadero Road is open M-F from 8-5. Our Redwood City and Tresidder Branches remain closed. All other banking services continue as usual. Contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.

How do I change my Online Banking password?

When you enroll in Online or Mobile Banking you will select your own password. If you forget this password, you can reset it yourself by clicking on the Forgot Password? link just below the login boxes.

You will then choose a verification method by which a Secure Access Code will be sent to you. Once you enter the Secure Access Code, you will be able to change your password. This ensures that a fraudulent person is not trying to gain access to your accounts.

If you already have a working password, you can change it any time within Online or Mobile Banking by choosing Profile & Settings > Security Preferences > Change Password.

Note: After several failed login attempts, your account will be locked for security reasons. If you do not remember your password after the first or second attempt, it is best to select the Forgot Password? option and follow the prompts to reset your password.

If you are locked out of Online or Mobile Banking, please contact us at 888.723.7328.

Contact us for personalized assistance

Icon Browsers

Secure Message

Already a member? Send us a secure Message through Online or Mobile Banking. Just Login with your existing Login ID and Password.

Live Chat

Live Chat

Monday – Friday: 8 AM – 6 PM PT
Saturday: 9 AM – 4 PM PT
Sunday: Closed
Live Chat

Email Icon

Email

Please use secure Message for account inquiries.
info@sfcu.org