FAQs for Google/Alphabet employees

I'm not from the U.S. What do I need to know or have in order to open an account?

You need to complete a Stanford FCU Membership Form online, through the Stanford FCU Mobile App, or by visiting a Stanford FCU branch. You will also need:

  • An offer letter or recent paystub
  • Your passport and an unexpired U.S. visa

I'm not a U.S. citizen. Do I need a Social Security Number or TIN to set up an account with Stanford FCU?

You do not need a Social Security Number (SSN) to open an account with Stanford FCU! We can open your account before you receive your Social Security Number, within 60 days prior to your start date. Once you receive your SSN, you can sign a W-9 form, and Stanford FCU will update your account record. Stanford FCU does not charge incoming wire fees.

What special offers are available to Google/Alphabet employees/interns/contractors?

You can find special offers exclusively for Google/Alphabet employees/interns/contractors at sfcu.org/google.

  • Free checking account with a $100 bonus
  • Free first box of Stanford FCU logo checks
  • Discounts on auto and home loans
  • Personal Bankers to help with your account and loan needs

Where are the Stanford FCU ATMs located on Google’s campus?

The Stanford FCU ATMs are located on Google’s campus at:

  • Google Bldg 1225
    1225 Charleston Road. Mountain View, CA 94043
  • Google Bldg 41
    1600 Amphitheatre Parkway. Mountain View, CA 94043
  • Google HMBLT1
    242 Humboldt Court. Sunnyvale, CA 94089
  • Google MAT1
    1184 N. Mathilda Ave. Sunnyvale, CA 94089

Also, the credit union is part of the CO-OP surcharge-free ATM network with over 30,000 ATMs nationwide. You can also get cash back with a purchase at most grocery and convenience stores.

I’m not a permanent employee of Google/Alphabet. When should I close my account?

You’re a member of Stanford FCU for life! Your Stanford FCU account can move with you wherever you go. Online and Mobile Banking are available 24/7, we have shared branches nationwide, debit and credit cards with no foreign currency exchange fees, and a 24/7 call center.

Can I keep my account open with Stanford FCU after I leave Google/Alphabet? Will I incur any fees?

You can continue to bank with the credit union if you leave Google/Alphabet, and there are no extra fees. At Stanford FCU, you’re a member for life!

  • Bank with us 24/7 through Online and Mobile Banking
  • Use your debit and credit cards with no foreign currency exchange fees
  • Access free ATMs through the credit union ATM network (or get cash back with a purchase at most grocery and convenience stores)
  • Call our 24/7 Contact Center
  • Visit one of our 6,000 shared branches nationwide

I need to talk to someone about my account. Who can I reach out to?

You can reach a Stanford FCU Contact Center representative 24/7 at 650.723.2509 or toll free 888.723.7328. You can also call the Personal Bankers who serve Google/Alphabet employees directly at 650.842.6120 or 650.269.7435.

Email your Personal Bankers at [email protected] if you prefer to reach out via email. They also offer 30-minute virtual appointments, which you can schedule here.

What are the wire transfer fees?

Stanford FCU does not charge an incoming wire fee. Our international outgoing wire fee is $20.00, and our outgoing domestic wire fee is $10.00.

We offer Membership Rewards to reduce or refund these fees–all you need is checking with direct deposit and one more qualifying account. We also offer TranferWise, a faster, cheaper way to send international funds transfers.

Note: The receiving financial institution may charge an incoming wiring fee.

Can I receive a credit card or car loan without any U.S. credit history?

We do not require credit history or a Social Security Number if you work for Google/Alphabet and apply for a Visa Credit Card (earn rewards with a generous limit, no annual fee, no foreign transaction fees, and no cash advance fees).

We provide low-rate new and used auto loans (Social Security Number required to apply). We’ve partnered with Enterprise Car Sales to bring you quality used cars.