There could be many reasons why this is happening. Please call a Member Advisor at 888.723.7328 toll free. You can also send a secure Message through Online or Mobile Banking during business hours to resolve the issue.

If you are traveling out of state or out of the country, be sure to set a Travel Notice so we don’t block your credit or debit card.

To set a Travel Notification on your card:  Submit a travel notice under Services and list all areas you may be visiting, including layover cities. Once submitted, you should receive a secure message that it has been received.

We do not allow card transactions in countries sanctioned by the U.S. or prohibited by U.S. law.

Need access to your accounts on the go?

Just download the Stanford FCU mobile app from the App Store or Google Play, then follow the prompts.