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All branches are open! Visit our COVID-19 web page for information about contacting us, branch hours, and assistance. Learn more

Alert Notification Icon

All branches are open! Visit our COVID-19 web page for information about contacting us, branch hours, and assistance. Learn more

What if I have changes or questions about my card dispute?

You can track the status of your dispute in Online or Mobile Banking by clicking on the red flag next to the transactions in your account history.  height=

If you need to make changes to your dispute, please send a secure Message through Online or Mobile Banking with information regarding your changes. You will receive a reply within one business day.

Don’t forget to add your credit card to your mobile wallet (Apple Pay, Google Pay or Samsung Pay). You can also manage your credit and debit cards with convenient online Card Tools like text alerts, locking and unlocking your card, notifying us when you’ll be traveling, and more. You’ll be automatically enrolled to receive fraud alerts. And be sure to take your card with you when you travel–there are NO foreign transaction fees (other cards charge up to 3%).

Contact us for personalized assistance

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Secure Message

Already a member? Send us a secure Message through Online or Mobile Banking. Just Login with your existing Login ID and Password.

Live Chat

Live Chat

Monday – Friday: 8 AM – 6 PM PT
Saturday: 9 AM – 4 PM PT
Sunday: Closed
Live Chat

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Email

Please use secure Message for account inquiries.
[email protected]