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Fraud warning: Some members have received text messages claiming to be from Stanford FCU asking to confirm suspicious charges. Do not click on the link! These messages are not from us and the link does not go to our website. If you’re unsure about a message or want to check your accounts, please call us at 888.723.7328.

Alert Notification Icon

Fraud warning: Some members have received text messages claiming to be from Stanford FCU asking to confirm suspicious charges. Do not click on the link! These messages are not from us and the link does not go to our website. If you’re unsure about a message or want to check your accounts, please call us at 888.723.7328.

What if I have changes or questions about my card dispute?

You can track the status of your dispute in Online or Mobile Banking by clicking on the red flag next to the transactions in your account history.  height=

If you need to make changes to your dispute, please send a secure Message through Online or Mobile Banking with information regarding your changes. You will receive a reply within one business day.

Don’t forget to add your credit card to your mobile wallet (Apple Pay, Google Pay or Samsung Pay). You can also manage your credit and debit cards with convenient online Card Tools like text alerts, locking and unlocking your card, notifying us when you’ll be traveling, and more. You’ll be automatically enrolled to receive fraud alerts. And be sure to take your card with you when you travel–there are NO foreign transaction fees (other cards charge up to 3%).

Contact us for personalized assistance

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Already a member? Send us a secure Message through Online or Mobile Banking. Just Login with your existing Login ID and Password.

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Monday – Friday:
9 AM – 5 PM PT
Saturday: 10 AM – 3 PM PT
Sunday: Closed
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Virtual Branch

Schedule a call or Zoom meeting with a Member Advisor.
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