What do I do if my personal identification number (PIN) does not work?

If you reside within the U.S.: You can reset your card PIN yourself by calling 888.891.2435. Be sure to call from the phone number we have on file at Stanford FCU.

If you reside outside the U.S.: Please call 650.723.2509 or 888.723.7328 to speak with a Member Advisor. A new PIN will be generated and mailed to you.

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