I got a “bad PIN” error message at the ATM; what does that mean?

If you received this message, your card may be locked, or you may need to reset your PIN.

If you reside within the U.S.: You can reset your PIN yourself by calling 888.891.2435. Be sure to call from the phone number we have on file at Stanford FCU.

If you reside outside the U.S.: Please call 888.723.7328 to speak with a Member Advisor, or send a secure Message through Online or Mobile Banking. A new PIN will be randomly generated and mailed to you.

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