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Four branches are now open to serve your needs: Medical Center is open M-F 9-5. University Avenue and Pampas Lane are open M-F 9-5 and Saturdays 9-4. Embarcadero Road is open M-F from 8-5. Our Redwood City and Tresidder Branches remain closed. All other banking services continue as usual. Contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.

Alert Notification Icon

Four branches are now open to serve your needs: Medical Center is open M-F 9-5. University Avenue and Pampas Lane are open M-F 9-5 and Saturdays 9-4. Embarcadero Road is open M-F from 8-5. Our Redwood City and Tresidder Branches remain closed. All other banking services continue as usual. Contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.

How do I cancel my automatic loan payments?

Depending on the type of loan, there are two ways to cancel your automated loan payments.

 

To cancel Auto-Pay for a credit card:

  1. Log into Online or Mobile Banking
  2. Select Payments & Transfers
  3. Click Make a Payment
  4. Go to the Manage Auto-Pay tab
  5. Click Cancel Auto-Pay
  6. Review details and click Yes, Cancel

 

To cancel automatic payments for all other loans:

  1. Log into Online or Mobile Banking
  2. Select Tools & Requests
  3. Click Review Online Activity
  4. Go to the Recurring Transactions tab
  5. Locate the recurring loan payment that you want to cancel and change the status

 

If you have questions or issues, please send a secure Message through Online or Mobile Banking, or call 888.723.7328.

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Saturday: 9 AM – 4 PM PT
Sunday: Closed
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