To see a video with screenshots of how to cancel a scheduled bill payment, click here.

Otherwise follow these steps to cancel a scheduled bill payment:

1. Log in to Digital Banking
2. Choose Move Money
3. Then Bill Pay
4. Click Activity at the top
5. Select the scheduled payment you want to cancel
6. To finish, select Cancel Payment twice to confirm your request

Note that if a payment doesn’t appear under the Scheduled heading it has already been processed and can’t be canceled.