To see a video with screenshots of how to cancel a scheduled bill payment, click here.

To cancel a scheduled bill payment, follow these steps: Through Digital Banking, under Move Money go to Bill Pay and select Options. Then select Visit Bill Pay Site > Activity to select the scheduled payment you want to cancel. To finish select Cancel Payment twice to confirm your request

Note that if a payment doesn’t appear under the Scheduled heading, it has already been processed and can’t be canceled.