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All branches are open! Visit our COVID-19 web page for information about contacting us, branch hours, and assistance. Learn more

Alert Notification Icon

All branches are open! Visit our COVID-19 web page for information about contacting us, branch hours, and assistance. Learn more

Do I need to provide you with proof of my Homeowner’s Insurance?

Yes. Homeowner’s Insurance covers fire, theft, certain natural disasters and personal liability (if someone is injured on your property). It protects you and us against the loss of the property that secures your mortgage. You’ll need to show that you have adequate homeowners coverage as a condition of obtaining a mortgage:

Mailing address: Stanford FCU, PO Box 10690, Palo Alto, CA 94303

24/7 Contact Center: 650.723.2509 (local) or 888.723.7328 (toll free)

Loan Administration message line: 650.842.6115

Email: [email protected] (do not email any confidential information like account numbers)

Secure Message: You can upload the information through secure Message in Online or Mobile Banking.

Contact us for personalized assistance

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Already a member? Send us a secure Message through Online or Mobile Banking. Just Login with your existing Login ID and Password.

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Live Chat

Monday – Friday: 8 AM – 6 PM PT
Saturday: 9 AM – 4 PM PT
Sunday: Closed
Live Chat

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Email

Please use secure Message for account inquiries.
[email protected]