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All branches are open! Visit our COVID-19 web page for information about contacting us, branch hours, and assistance. Learn more

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All branches are open! Visit our COVID-19 web page for information about contacting us, branch hours, and assistance. Learn more

Can I delete or cancel my escrow account?

If an impound account was required at the time your loan funded, we have a 24 month requirement for impound/escrow accounts. After 24 months if you believe that you have enough equity in your home to eliminate the need for an impound account, you can contact Loan Administration to initiate a review process. You will need at least 20% available equity in your home.

Loan Administration message line: 650.842.6115

Email: [email protected] (do not email any confidential information like account numbers)

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