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Four branches are now open to serve your needs: Medical Center is open M-F 9-5. University Avenue and Pampas Lane are open M-F 9-5 and Saturdays 9-4. Embarcadero Road is open M-F from 8-5. Our Redwood City and Tresidder Branches remain closed. All other banking services continue as usual. Contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.

Alert Notification Icon

Four branches are now open to serve your needs: Medical Center is open M-F 9-5. University Avenue and Pampas Lane are open M-F 9-5 and Saturdays 9-4. Embarcadero Road is open M-F from 8-5. Our Redwood City and Tresidder Branches remain closed. All other banking services continue as usual. Contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.

Can I delete or cancel my escrow account?

If an impound account was required at the time your loan funded, we have a 24 month requirement for impound/escrow accounts. After 24 months if you believe that you have enough equity in your home to eliminate the need for an impound account, you can contact Loan Administration to initiate a review process. You will need at least 20% available equity in your home.

Loan Administration message line: 650.842.6115

Email: loanadministration@sfcu.org (do not email any confidential information like account numbers)

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Monday – Friday: 8 AM – 6 PM PT
Saturday: 9 AM – 4 PM PT
Sunday: Closed
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Please use secure Message for account inquiries.
info@sfcu.org