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Learn the ins and outs of fraud prevention with our Fraud Prevention Center.

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Learn the ins and outs of fraud prevention with our Fraud Prevention Center.

Fraud Prevention

Computer security

Don’t let your technology be a vulnerability.

Devices and passwords

  • Don’t log into Online Banking on a public computer (one you don’t own) or network.
  • Update your devices (computer, phone, tablet) with the latest browsers and operating systems.
  • Use up to date anti-virus/anti-malware software.
  • Use strong passwords, fingerprint or facial recognition.
    • A strong password usually has a mix of letters, numbers and special characters.
    • Biometrics like your fingerprint or facial recognition can help keep your devices secure.
    • Consider using two-factor authentication (2FA) for an extra layer of security. 2FA requires an additional verification device aside from your computer that you control (like your phone or a YubiKey).
  • Use a Password Manager (e.g. Bitwarden, 1Password, LastPass, Keeper, etc.).

Email and browsing

  • Don’t respond to suspicious emails and don’t click on unknown links.
  • If you are suspicious of an email, text or direct message, contact the sender via another method (e.g. telephone).
  • Look for secure websites that start with “https” (not “http”).
  • Enable two-factor authentication on any account that allows it, especially your email account.
  • Be cautious about opening attachments, even if sent by a friend or family member. Their account may have been compromised.

Internet of Things (IoT)

  • Internet of Things (IoT) is when everyday devices are connected to the internet. Examples include thermostats, home assistants, lights or appliances.
  • If these devices aren’t regularly updated/patched, they could be an entry point into your private WiFi network.
  • Security tips for IoT
    • Keep your software up to date, especially your wireless router.
    • Auto-update when possible.
    • Use strong encryption, such as WPA2.
    • Consider setting up a guest network for IoT devices.
    • Change the default usernames and passwords.

Other computer safety tips

  • Don’t allow a tech support caller to remotely access your computer.
  • Keep your software up to date – use auto update if possible.
  • Back up your important files on a regular basis. Consider using a service like IDrive, Backblaze, Carbonite, etc. If backing up locally, use a USB drive and disconnect it from your computer after backing up.
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