Fraud Prevention
Computer security
Don’t let your technology be a vulnerability.
Devices and passwords
- Don’t log into Online Banking on a public computer (one you don’t own) or network.
- Update your devices (computer, phone, tablet) with the latest browsers and operating systems.
- Use up to date anti-virus/anti-malware software.
- Use strong passwords, fingerprint or facial recognition.
- A strong password usually has a mix of letters, numbers and special characters.
- Biometrics like your fingerprint or facial recognition can help keep your devices secure.
- Consider using two-factor authentication (2FA) for an extra layer of security. 2FA requires an additional verification device aside from your computer that you control (like your phone or a YubiKey).
- Use a Password Manager (e.g. Bitwarden, 1Password, LastPass, Keeper, etc.).
Email and browsing
- Don’t respond to suspicious emails and don’t click on unknown links.
- If you are suspicious of an email, text or direct message, contact the sender via another method (e.g. telephone).
- Look for secure websites that start with “https” (not “http”).
- Enable two-factor authentication on any account that allows it, especially your email account.
- Be cautious about opening attachments, even if sent by a friend or family member. Their account may have been compromised.
Internet of Things (IoT)
- Internet of Things (IoT) is when everyday devices are connected to the internet. Examples include thermostats, home assistants, lights or appliances.
- If these devices aren’t regularly updated/patched, they could be an entry point into your private WiFi network.
- Security tips for IoT
- Keep your software up to date, especially your wireless router.
- Auto-update when possible.
- Use strong encryption, such as WPA2.
- Consider setting up a guest network for IoT devices.
- Change the default usernames and passwords.
Other computer safety tips
- Don’t allow a tech support caller to remotely access your computer.
- Keep your software up to date – use auto update if possible.
- Back up your important files on a regular basis. Consider using a service like IDrive, Backblaze, Carbonite, etc. If backing up locally, use a USB drive and disconnect it from your computer after backing up.