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Fraud warning: Some members have received text messages claiming to be from Stanford FCU asking to confirm suspicious charges. Do not click on the link! These messages are not from us and the link does not go to our website. If you’re unsure about a message or want to check your accounts, please call us at 888.723.7328.

Alert Notification Icon

Fraud warning: Some members have received text messages claiming to be from Stanford FCU asking to confirm suspicious charges. Do not click on the link! These messages are not from us and the link does not go to our website. If you’re unsure about a message or want to check your accounts, please call us at 888.723.7328.

Fraud Prevention

Computer security

Don’t let your technology be a vulnerability.

Devices and passwords

  • Don’t log into Online Banking on a public computer (one you don’t own) or network.
  • Update your devices (computer, phone, tablet) with the latest browsers and operating systems.
  • Use up to date anti-virus/anti-malware software.
  • Use strong passwords, fingerprint or facial recognition.
    • A strong password usually has a mix of letters, numbers and special characters.
    • Biometrics like your fingerprint or facial recognition can help keep your devices secure.
    • Consider using two-factor authentication (2FA) for an extra layer of security. 2FA requires an additional verification device aside from your computer that you control (like your phone or a YubiKey).
  • Use a Password Manager (e.g. Bitwarden, 1Password, LastPass, Keeper, etc.).

Email and browsing

  • Don’t respond to suspicious emails and don’t click on unknown links.
  • If you are suspicious of an email, text or direct message, contact the sender via another method (e.g. telephone).
  • Look for secure websites that start with “https” (not “http”).
  • Enable two-factor authentication on any account that allows it, especially your email account.
  • Be cautious about opening attachments, even if sent by a friend or family member. Their account may have been compromised.

Internet of Things (IoT)

  • Internet of Things (IoT) is when everyday devices are connected to the internet. Examples include thermostats, home assistants, lights or appliances.
  • If these devices aren’t regularly updated/patched, they could be an entry point into your private WiFi network.
  • Security tips for IoT
    • Keep your software up to date, especially your wireless router.
    • Auto-update when possible.
    • Use strong encryption, such as WPA2.
    • Consider setting up a guest network for IoT devices.
    • Change the default usernames and passwords.

Other computer safety tips

  • Don’t allow a tech support caller to remotely access your computer.
  • Keep your software up to date – use auto update if possible.
  • Back up your important files on a regular basis. Consider using a service like IDrive, Backblaze, Carbonite, etc. If backing up locally, use a USB drive and disconnect it from your computer after backing up.
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