Monday – Friday:
8-11 AM & 2-6 PM PT
Saturday: 9 AM – 4 PM PT
Please do not include your account number or other personal information, as Live Chat is not secure. If your request is not urgent or you need to attach documents, please send a secure Message through Online Banking—we respond by the next business day. If you have an urgent question about your account or need to reset your Online Banking password, please call 888.723.7328 as we will need to verify your identity and cannot do so through Live Chat.
To reset your Online Banking password, please enter your Login ID and then click Submit
By accessing the noted link you will be leaving the Stanford Federal Credit Union website and entering a website hosted by another party. Although Stanford FCU has approved this as a reliable partner site, Stanford FCU takes no responsibility for the content on the website. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of the Stanford FCU website. We encourage you to read and evaluate the privacy and security policies on the site you are entering, which may be different than those of Stanford FCU.