A member thought they were chatting with Microsoft support after some computer issues at work. Sounded totally normal, right? Nope. The “tech” was actually a scammer who sweet-talked their way into remote access.

Once they saw the member log in to Stanford FCU, they called back pretending to be our staff. They claimed “suspicious debits” were coming and convinced the member to wire $7,000 to a “dummy account” to stop them. Scary, right? That’s exactly how these scammers reel you in.

Another member got a call from someone pretending to be Stanford FCU. The caller said there was an urgent issue and told her to download an app to “fix it.”

That app gave the scammer full control of her phone. They instantly tried moving $20,000 from her HELOC! But here’s the hero moment: she trusted her gut, hung up, and called us right away. We stopped the transfer before a single dime was lost.

This one’s wild. A member was contacted by scammers pretending to be law enforcement, accusing him of being tied to organized crime and threatening immediate arrest unless he “cooperated.”

Their instructions? Wire $400,000 to Hong Kong and lie to Stanford FCU about the transfers. They even coached him on exactly what to say. That’s intense pressure, overwhelming fear, and, unfortunately, a huge loss.