There is no card replacement fee to replace lost or stolen debit or credit cards.

You can find all of our current Service Fees listed here.

You can also manage your credit and debit cards with convenient online Card Tools like text alerts, locking and unlocking your card, notifying us when you’ll be traveling, and more. You’ll be automatically enrolled to receive fraud alerts.

To report lost or stolen debit and credit cards:

Call 800.234.5354 (domestic) or 303.967.1096 (international collect)

You can also call a Member Care Team Specialist at 650.723.2509 or 888.723.7328, or send a secure Message in Digital Banking. We will block and reissue your card.