There are multiple ways to select or change your personal identification number (PIN).

In Digital Banking

Go to Card Center > Digital Card Controls > Set/Reset PIN. We’ll send you a Secure Access Code to complete a PIN change.

By phone

If you reside within the U.S.: You can reset your PIN yourself by calling 888.891.2435. Be sure to call from the phone number we have on file at Stanford FCU.

If you reside outside the U.S.: Please call 888.723.7328 to speak with a Member Care Team Specialist, or send a secure Message through Digital Banking.

At the branch

This option is only available for new cards that are instant-issued at the branch.

If you have a new debit or credit card

Instant-issued at a branch: You’ll be able to select your own unique PIN at the time the card is created.

Mailed within the U.S.: You should receive your new card within 5-7 days of your request. You will NOT receive a separate PIN mailer. As soon as you receive and activate your card, you can call the number listed on the card to select your own unique PIN. Be sure to call from the phone number we have on file at Stanford FCU.

Mailed outside the U.S.: You will receive a randomly selected unique PIN shortly after you receive your new card. You will not be able to change your PIN due to international phone number limitations.

Don’t have access to Digital Banking?

Our Digital Banking service provides a secure and trusted way for you to access your accounts anywhere and anytime. Digital Banking lets you manage your accounts and cards, make transfers, pay your bills, deposit checks with your phone and so much more! And the best part? It’s free!

Learn more about the convenient services offered through Digital Banking, or sign up today!

For access on the go, just download the Stanford FCU mobile app from the App Store or Google Play, then follow the prompts.

Learn more about the convenient services offered through Digital Banking.