Escrow is required on all loans over 90% loan-to-value (LTV). If your loan has sufficient equity below 90% LTV you can choose to close your escrow account any time (we’ll need to verify the LTV first). The only exception is if your property has flood insurance, which does require an escrow account. Otherwise it’s up to each member if they want the convenience of having us collect and pay their property taxes and insurance, or if they prefer to manage those themselves.

If you believe you have enough equity in your home to eliminate the need for an impound account, you can contact Loan Administration to initiate a review process.

Loan Administration message line: 650.842.6115

Email: [email protected]create new email (do not email any confidential information like account numbers)