Digital Banking Guide

February 2025

We’re excited to bring you a redesigned Digital Banking experience based on months of feedback from valued members like you! Our primary goal was to make it easier to find the features and services our members use the most. Hopefully you’ll find the streamlined pages, modern navigation and decreased scrolling an improvement, but please keep your feedback coming so we can continue to improve Digital Banking to better meet your needs!

What's new?

1.
Visually, we replaced the large tiles with space-efficient icons and brief descriptions to reduce scrolling.

2.
We organized the services and features logically, so it’s easier to find what you need without having to search multiple places.

3.
We added icons as quick links to the top of most of the Account History pages, so when you review your transactions you can quickly take action on the most popular services for that type of account.

How do I find…?

Browse our alphabetical list of services below to see where they’re now located, or click on the link (if available) to go directly to the service you want after logging in to either desktop or the app! Note that some services are repeated with different wording in case you think differently than we do.

Psst, you can also do Control F here to search and find your service!

Scroll Right for More Data

Service Location
Account closure Services
ACH transfer stop or dispute Services
Add external account Move Money
Address update Settings
Alerts management Settings
Apply for a credit card (consumer loan) Open & Apply
Apply for a home loan (consumer loan) Open & Apply
Apply for a personal loan (consumer loan) Open & Apply
Apply for a vehicle loan (consumer loan) Open & Apply
Balance transfer Services
Beneficiaries (add, change, delete) Services
Card Center Services
Card travel notification Services
Cashback+ Move Money
Cashier's check request Move Money
CD renew, revise or close Services
Certificate renew, revise or close Services
Change login ID Settings
Change password Settings
Check hold release request Services
Check reorder Move Money
Close account Services
Credit card balance transfer Services
Credit card limit increase request Services
Credit card rewards (view and redeem) Services
Credit score view Services
Deposit verification Services
Dispute a Zelle® transaction Services
Domestic wires Move Money
Email update Settings
eStatements Services
External account (add) Move Money
Face ID login setup Settings
Grad offers Open & Apply
Increase credit card limit Services
International wires Move Money
Link another bank account Move Money
Loan application status Open & Apply
Login ID change Settings
Make a payment Move Money
Manage alerts Settings
Manage beneficiaries Services
Member to member transfer Move Money
Membership Rewards status Home page > Membership Rewards
Message us Messages
My offers Open & Apply
Notify of traveling Services
Offers for Stanford grads Open & Apply
Open a new account Open & Apply
Order checks Move Money
Password change Settings
Pay a loan or credit card Move Money
Payment stop Services
Phone update Settings
Refer a Friend cash bonus Open & Apply
Refer a Student cash bonus Open & Apply
Release a check hold Services
Reorder checks Move Money
Request cashier's check Move Money
Request to release a check hold Services
Review transactions (transfers) Move Money
Rewards (credit card) Services
Rewards (Membership Rewards status) Home page > Membership Rewards
SAC delivery preference Settings
Secure access code delivery preference Settings
Secure message Messages
Send a secure message Messages
Set up touch or face ID Settings
Setup alerts Settings
Special offers Open & Apply
Statements Services
Status of loan application Open & Apply
Stop or dispute an ACH transfer Services
Stop payment Services
Touch ID login setup Settings
Transfer (between your own accounts) Move Money
Transfer (member to member) Move Money
Travel notification Services
Update contact information Settings
Verification of deposit Services
Verify deposits Services
View my credit score Services
Wires (domestic) Move Money
Wires (international & Wise) Move Money
Wise Move Money
Zelle® transaction dispute Services

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