Be cautious if a message or caller:
- Creates a sense of urgency or fear
- Asks for personal or account information
- Requests passwords or security codes
- Asks you to click a link
- Wants you to call an unfamiliar number
- Claims your account, personal information, or your own well-being is at risk and demands immediate payment
- Asks you to purchase gift cards or withdraw cash
How to protect yourself
- Don't respond to unexpected texts or calls
- Don't click links from unknown senders
- Never share passwords, verification codes, or Digital Banking credentials
- Contact the company directly using a trusted phone number or website
- When in doubt, hang up and verify
Scammers can make a text message, email, or phone number look and sound legitimate. If something feels off, don't respond. Take a moment to verify first.