Contact Us
We're waiting by the phone...and keyboard...even the fax machine
Chat
Monday – Friday: 9 AM – 5 PM PT
Saturday: 10 AM – 3 PM PT
Sunday: Closed
Give us a call
Virtual Branch
We can talk now or you can make an appointment to meet on Zoom.
Secure Message
If you're a member using Digital Banking, send us a secure message anytime.
We’re available 24/7. Let us know what you need.
Call us anytime, use our Chat, pop in for a virtual appointment, or plan ahead and schedule an appointment with a local branch.
Phone numbers
Dial the department you need.
- Local contact: 650.723.2509
- Outside the (650) area code: 888.723.7328
- Bill Pay Member Service: 855.829.6176
- ATM & Branch Locator: 888.748.3266
- Lost or Stolen Debit or Credit Card (domestic calls): 800.234.5354
- Lost or Stolen Debit or Credit Card (international collect): 303.967.1096
- SelectRewards—Rewards Point Totals: 855.896.9718
- Debit or Credit Card Activation: 888.691.8661
- Debit or Credit Card PIN Selection: 888.891.2435
Department fax numbers
Seriously, you can still use these.
- Card Services: 866.643.7380
- Electronic Financial Services: 866.799.8220
- Human Resources: 866.832.9174
- Loan Payoff Requests: 866.743.3151
- New Accounts: 844.532.2974
- Real Estate: 866.796.8992