FAQs

We have a convenient guide to help you understand the sometimes-confusing details about your credit card (and of course we’re always available to help). Click here to view and download the PDF: How to Read Your Credit Card Statement.

Tax forms are available through Digital Banking. Your available tax forms will appear under eTax.

Please note: All previous year tax filing forms are mailed out and posted online by January 31st or the required deadline, if later.

Sign up for eStatements today and go green with electronic delivery!

Here’s why you should consider enrolling:

• Fast and convenient - eStatements arrive sooner than traditional paper statements and can be viewed from any device.
• Reduce waste - Help reduce the amount of paper used for printing and mailing.
• Secure - Digital Banking is a safe interface to store your statements.

Sign up for electronic delivery through Digital Banking.

You can find your eStatement (and other important documents) by logging into Digital Banking.

You’ll need a PDF reader to view your eStatement.

 Sign up for eStatements today and go green with electronic delivery!

• Fast and convenient - eStatements arrive sooner than traditional paper statements and can be viewed from any device.
• Reduce waste - Help reduce the amount of paper used for printing and mailing.
• Secure - Digital Banking is a safe interface to store your statements.

Sign up for electronic delivery through Digital Banking.

If you’re enrolled in eStatements through Digital Banking, you’ll receive an email whenever a statement or notice is available. Since the information is online, you can access it any time. You can print statements as needed, and we’ll store up to 3 years’ worth of statements for you. If you’d like a copy of a statement prior to this timeframe, you can use our Research Request option in Digital Banking, contact a Member Care Team Specialist at 888.723.7328, use Chat, or send a secure Message through Digital Banking.

If you’re not enrolled in eStatements yet, you’ll receive your paper statement in the mail at the address we have on file for you.

Sign up for eStatements today and go green with electronic delivery!

• Fast and convenient - eStatements arrive sooner than traditional paper statements and can be viewed from any device.
• Reduce waste - Help reduce the amount of paper used for printing and mailing.
• Secure - Digital Banking is a safe interface to store your statements.

Sign up for electronic delivery through Digital Banking.