FAQs

You need answers—we make them easy to find.
Chat

Monday – Friday: 9 AM – 5 PM PT
Saturday: 10 AM – 3 PM PT
Sunday: Closed

Chat

Virtual Branch

Schedule a call or Zoom meeting with a Member Advisor.

Secure Messaging

If you're a member, contact us through Digital Banking.

When you have questions, you want answers as quickly as possible.

And here's a great place to start.

Checking & Spending

There is no specific time, but your direct deposit will be posted to your account before 8:00 AM PT on your pay date, and we post the funds as soon as we receive the file from your employer (up to two days before payday!).

You can check your direct deposit and available balance easily through Digital Banking!

Membership that gives you a whole lot more

Loyalty+ rewards, CashBack+ gift cards, way better cards, freebies and more.