Digital Banking Guide

Explore all the exciting things you can do in Digital Banking, from managing account beneficiaries to viewing your credit score!

About the app

How do I find…?

About the app

Navigate quickly and easily through space-efficient icons and brief descriptions.

When reviewing your account transactions you can use the quick links at the top of the page to quickly take action on the most popular services for that type of account.

How do I find…?

Browse our alphabetical list of services below to see where they’re located, or click on the link (if available) to go directly to the service in either desktop or the app! Note that some services are repeated with different wording in case you search differently.

Tip: You can also do Control F here to search and find your service!

Scroll Right for More Data

Service	Location
Account closure	Services
ACH transfer stop or dispute	Services
Add external account	Move Money
Address update	Profile & Settings
Alerts management	Profile & Settings
Apply for a credit card (consumer loan)	Open & Apply
Apply for a home loan (consumer loan)	Open & Apply
Apply for a personal loan (consumer loan)	Open & Apply
Apply for a vehicle loan (consumer loan)	Open & Apply
Balance transfer	Services
Beneficiaries (add, change, delete)	Services
Card Center	Services
Card travel notification	Services
CashBack+	Move Money
Cashier's check request	Move Money
CD renew, revise or close	Services
Certificate renew, revise or close	Services
Change login ID	Profile & Settings
Change password	Profile & Settings
Check copies	Services
Check hold release request	Services
Check reorder	Move Money
Close account	Services
Copies of checks, statements & loan documents	Services
Credit card balance transfer	Services
Credit card rewards (view and redeem)	Services
Credit score view	Services
Deposit verification	Services
Dispute a Zelle® transaction	Services
Domestic wires	Move Money
Donate to a charity	Move Money
Email update	Profile & Settings
eStatements	Services
External account (add)	Move Money
Face ID login setup	Profile & Settings
Grad offers	Open & Apply
Link another bank account	Move Money
Loan application status	Open & Apply
Login ID change	Profile & Settings
Make a payment	Move Money
Manage alerts	Profile & Settings
Manage beneficiaries	Services
Member to member transfer	Move Money
Membership Rewards status	Home page > Membership Rewards
Message us	Messages
Notify of traveling	Services
Offers for Stanford grads	Open & Apply
Open a new account	Open & Apply
Order checks	Move Money
Password change	Profile & Settings
Pay a loan or credit card	Move Money
Payment stop	Services
Phone update	Profile & Settings
Proud Parent Perks	Services > Card Center
Refer a Friend cash bonus	Open & Apply
Refer a Student cash bonus	Open & Apply
Release a check hold	Services
Reorder checks	Move Money
Request cashier's check	Move Money
Request to release a check hold	Services
Review transactions (transfers)	Move Money
Rewards (credit card)	Services
Rewards (Membership Rewards status)	Home page > Membership Rewards
SAC delivery preference	Profile & Settings
Secure access code delivery preference	Profile & Settings
Secure message	Messages
Send a secure message	Messages
Set up touch or face ID	Profile & Settings
Setup alerts	Profile & Settings
Statements	Services
Status of loan application	Open & Apply
Stop or dispute an ACH transfer	Services
Stop payment	Services
Touch ID login setup	Profile & Settings
Transfer (between your own accounts)	Move Money
Transfer (member to member)	Move Money
Travel notification	Services
Update contact information	Profile & Settings
Verification of deposit	Services
Verify deposits	Services
View my credit score	Services
Wires (domestic)	Move Money
Zelle® transaction dispute	Services