Stanford FCU is the ROM (Return of the Member) leader in California!
Callahan & Associates designed a comprehensive metric that that uses savings, lending, and product usage to quantify member value and assign a score to every credit union in the United States. Credit unions across the country use their ROM score to set member-facing goals and hold staff accountable to better serve members. At Stanford FCU, we always say “Members are number one!” and it’s true!
Check out the interactive graphic that shows the top ROM leader in every state, and read the full article on CreditUnions.com.