Membership Rewards FAQs

What is Membership Rewards?

As a true not-for-profit financial cooperative, the more our member-owners use the services of their credit union, the stronger we become and the more low-cost services we can provide. That’s the basis of our Membership Rewards program, the more service you use, the  more benefits you’ll receive!  Whether you are a borrow, saver or both, you will receive extra benefits when you take advantage of the many great products and services at Stanford FCU.  Move all of your financial services to Stanford FCU and easily reach the highest level of membership Rewards.  It’s easy to switch and we can help.

What are the Key Benefit Categories?

The Key Benefit Categories are the groups of qualifying  Stanford FCU products and services that, when combined with a checking account and a $500 monthly direct deposit, increase your Membership Rewards status and the level of rewards benefits you receive.

Real Estate Loans (Real Estate Loans count as Two key products)

  • Home Loan, including purchase or refinance
  • Home Equity Line of Credit or Second Trust Deed Loan with a balance of $50,000 or more
  • Commercial Real Estate Loan

Vehicle Loan

  • Auto, Motorcycle or RV Loan

Credit Card

  • Credit card balance of $5,000 or more, or $500 or more per month in credit card charges

Non-Certificate Accounts

  • Regular Savings, Money Management Account (MMA), Premier MMA, IRA Savings or any non-certificate deposit account with the total of all balances of $50,000 or more (HSA does not qualify)

Investment Account with Stanford Federal Investment Services

  • Investments with a balance of $50,000 or more
I already have a checking account with direct deposit of more than $500 a month. How do I qualify for the Partner or Ambassador levels?

It’s easy to qualify:

  • Consolidate your higher-rate credit card balances into a low-rate Stanford FCU Visa with FREE Rewards.
  • Or, refinance your home loan at another lender into a lower-rate home loan at Stanford FCU.
  • Or, check out the Key Benefit Categories. Tell us what you want to do and we will try to make it happen for you!
Does my direct deposit have to go into my Stanford FCU Checking Account to qualify for the Partner or Ambassador levels?

No, your direct deposit can also go into a Savings Account, Money Management Account, Premier Market Savings Account or Health Savings Account.

I have a Health Savings Account (HSA), but I don’t see it listed in any Key Benefit Category. Does it qualify?

No, however, there are many other deposit accounts and loans included in the Key Benefit Categories. If you have qualifying accounts or loans at other financial institutions, transfer them to Stanford FCU. It’s easy and we can help!

If I pay off my car loan, will I drop down a level?

Perhaps, but it depends upon whether you are using other qualifying products in the Key Benefit Categories which will keep you at the level for which you currently qualify.

If I have a Certificate of Deposit (CD), which is earning a bonus APY at the Partner level, and I move down a rewards level before the Certificate matures, will my rate change?

No, the rate will remain the same through the Certificate term. However, when you renew your Certificate, you will receive a rate based on the Membership Rewards level for which you then qualify.

If I have a joint account that qualifies for the Partner level, but I also have an individual account that falls under the Classic level, could I receive the Partner level benefits on both accounts?

Yes, you will receive benefits for the highest Membership Rewards level for which you qualify for both your joint and your individual account.

Will my auto loan rate adjust if I qualify for a different Membership Rewards level before the loan is paid off?

No, your auto loan rate will remain the same through the term of the loan.

Have more questions? Contact us or call us at 650.723.2509 or 888.723.7328 outside the 650 area code.

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