Stanford FCU now offers real time fraud alerts. With text alerts, you can help prevent fraudulent transactions from occurring on your debit and credit cards.
How it works:
- A text message will be sent to your mobile phone when there is a suspicious transaction identified on your debit or credit card.
- Simply reply to confirm whether or not you recognize the transaction(s).
- If fraud is suspected, your card will be blocked from further transactions until we hear from you.
- If you reply that you recognize the transaction(s), your card will remain available for use.
The service is free and enrollment is easy. However, you may be charged access fees by your cell phone provider based on your individual cell phone plan. Web access may be needed for this service. Please consult with your cell phone provider for details on any specific fees and charges they may apply to your use of this service.
Please note: If you reply YES to the text message, you will be asked to call 800.234.5354 to review your transactions.