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Travel and Emergency Assistance Services FAQ
What is Travel and Emergency Assistance Services?
This is a benefit service providing referral assistance to help you in case of an emergency while traveling at no additional charge 24 hours a day/365 days a year.
Who is eligible for this service?
You, the cardholder, your spouse, and dependent children under the age of 22 are eligible for this benefit on a U.S. issued Visa® card and the cardholder resides in the U.S.
Who do I contact if I have additional questions, or need to know the specific types of services provided?
By calling the Benefits Administrator at 800.992.6029 within the U.S. If outside the U.S. call collect at 804.673.1675 and the administrator will provide further information relating to your claim.