Personal Identity Theft FAQ

What is Personal Identity Theft?
Personal Identity Theft benefit provides reimbursement for expenses incurred while restoring your identity, which includes your name, Social Security Number, transaction card accounts, or any method of identifying you and your person.
Who is eligible for this Visa® card benefit?
You, the cardholder are eligible for this benefit on a U.S. issued Visa® card and the cardholder resides in the U.S. or Canada.
What will be covered?
Costs and expenses related to report, actual lost wages, attorney’s fees, application fees related to a covered stolen Identity Theft occurrence.
What will not be covered?
Any costs as a result of theft or unauthorized use of an account by a person authorized by the card holder to use, dishonest, criminal, malicious, fraudulent acts, time taken from self-employment in addition to possible other exclusions to the benefit.
Does this benefit have limits to coverage?
Yes. A maximum of $1000.00 because of a Covered Stolen Identify Theft Event.
Where does Personal Identity Theft provide coverage?
The United States, its territories and positons, Puerto Rico, and Canada.
Who do I contact if I have more questions, want complete or specific coverage information, or to file a claim on a covered Stolen Identity Event?
For more information or to file a claim contact the Benefits Administrator at 866.679.5660 within the U.S. or call collect at 303.967.1096 if outside the U.S. within 60 days from covered event.
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