Lost Luggage Reimbursement FAQ

Lost Luggage Reimbursement FAQ
What is the Lost Luggage Reimbursement benefit?
This coverage benefit provides reimbursement if your checked luggage and its contents are lost, stolen, or misdirected by the carrier for which tickets were purchased with your eligible Visa® card.
Who does this insurance benefit cover?
This benefit provides coverage to valid U.S. issued Visa® cardholders whose tickets were purchased with your Visa® card.
What will be covered?
With your eligible Visa® card, you will receive reimbursement if your checked luggage and its contents are lost, stolen, or misdirected by the carrier.
Does this benefit have limits to the coverage?
Yes. The maximum reimbursement amount is $1,250.00 per trip subject to certain conditions. The trip must be the only form of payment used to purchase the tickets
Are there specific examples indicating exclusions not covered?
Yes. For complete information and a complete list of benefit conditions not covered under the Lost Luggage Reimbursement contact the Benefits Administrator at 800.757.1274 within the U.S. or 804.673.6496 if outside the U.S. within 20 days of damage or theft.
Who do I contact if I have more questions, want complete or specific coverage information, or to file a claim on luggage that has been lost, stolen, or misdirected by the carrier?
You can call the Benefits Administrator at 800.757.1274 within the U.S. or call collect at 804.673.6496 if outside the U.S.
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