Our University Avenue, Pampas Lane and Embarcadero Road Branches are open M-F from 10-4. Our Redwood City, Tresidder and Medical Center Branches are closed indefinitely in response to the Governor’s shelter-in-place mandate. All other banking services are continuing as usual. Please contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.