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Four branches are now open to serve your needs: Medical Center is open M-F 9-5. University Avenue and Pampas Lane are open M-F 9-5 and Saturdays 9-4. Embarcadero Road is open M-F from 8-5. Our Redwood City and Tresidder Branches remain closed. All other banking services continue as usual. Contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.

Alert Notification Icon

Four branches are now open to serve your needs: Medical Center is open M-F 9-5. University Avenue and Pampas Lane are open M-F 9-5 and Saturdays 9-4. Embarcadero Road is open M-F from 8-5. Our Redwood City and Tresidder Branches remain closed. All other banking services continue as usual. Contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.

Why does my transfer request say “Secure Access Code Required”?

This is a security measure to protect external transfers of large balances. If the amount of your External Transfer to or from another financial institution is more than $2,500, you will be prompted to approve the transfer in Review Online Activity using a Secure Access Code (SAC).

Once you successfully approve the transaction and submit the SAC in Review Online Activity, the status of the transaction will change from “Drafted” to “Authorized”. Until this occurs, your transaction is not complete. When you see the “Secure Access Code Required” warning screen, simply click on the Review Online Activity button and follow the steps to receive the SAC and authorize your transfer.

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Saturday: 9 AM – 4 PM PT
Sunday: Closed
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