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Four branches are now open to serve your needs: Medical Center is open M-F 9-5. University Avenue and Pampas Lane are open M-F 9-5 and Saturdays 9-4. Embarcadero Road is open M-F from 8-5. Our Redwood City and Tresidder Branches remain closed. All other banking services continue as usual. Contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.

Alert Notification Icon

Four branches are now open to serve your needs: Medical Center is open M-F 9-5. University Avenue and Pampas Lane are open M-F 9-5 and Saturdays 9-4. Embarcadero Road is open M-F from 8-5. Our Redwood City and Tresidder Branches remain closed. All other banking services continue as usual. Contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.

Do I get credit if the payoff balance is less than the GAP insurance is willing to pay?

If there is a remaining balance after a GAP claim has been paid, the member will be responsible to pay the balance.

Guaranteed Asset Protection (GAP) is designed to help eliminate your unpaid auto loan balance in the event your vehicle is stolen or damaged beyond repair (totaled). GAP supplements your primary auto insurance coverage.

GAP covers the difference between the actual cash value of your car (primary insurance settlement) and your outstanding loan balance at the time of your loss, less certain deductions like credit insurance or service warranty contracts.

For additional questions or to obtain a quote, please speak with a Member Advisor at 888.723.7328.

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Saturday: 9 AM – 4 PM PT
Sunday: Closed
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