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- Live Chat
- Secure Message thru Online or Mobile Banking (we’ll respond by the next business day)
- Schedule a phone appointment with a Member Advisor
If you are experiencing financial hardship during the COVID-19 Pandemic, please reach out to us. Listed below are several ways you can contact us remotely, including scheduling a phone appointment and using secure Message through Online or Mobile Banking (we will respond by the next business day).
We know that there are individuals in our membership who are being financially impacted by the response necessitated by the COVID-19 community spread. We are actively working with members who are experiencing hardships during this stressful time. Some are being laid off or losing hours resulting in a reduction of pay. Stanford FCU wants to be here for our members in their time of need. If you are one of these members, please reach out to us so we can discuss ways we can assist. I hope that you and your family remain healthy and safe.
Your state will pay your unemployment funds by direct deposit or on a debit card. If you need to transfer the funds from a debit card to your Stanford FCU account, follow these steps:
Visit EIPCard.com for complete information on managing your EIP funds. To transfer up to $2,500 per transaction to your Stanford FCU account, you will need to log into your EIP account at EIPCard.com to initiate the transfer.
You will need to provide Stanford FCU’s routing number 321177722, and the account number for your checking or savings account. You can find your account number in the Details tab for your account in Online and Mobile Banking.
If you currently have a business or commercial loan with us, please let us know if you need assistance. Email us at [email protected].
Beware of fraudsters exploiting concerns about the Coronavirus. They are sending phishing emails from the CDC and WHO, and creating fake websites for Johns Hopkins University. Stay vigilant, and remember to always slow down and think before clicking on anything!