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Four branches are now open to serve your needs: Medical Center is open M-W 9-5 and Th-F 7:30-5. University Avenue and Pampas Lane are open M-F 9-5 and Saturdays 9-4. Embarcadero Road is open M-F from 8-5. Our Redwood City and Tresidder Branches remain closed. All other banking services continue as usual. Contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.

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Alert Notification Icon

Four branches are now open to serve your needs: Medical Center is open M-W 9-5 and Th-F 7:30-5. University Avenue and Pampas Lane are open M-F 9-5 and Saturdays 9-4. Embarcadero Road is open M-F from 8-5. Our Redwood City and Tresidder Branches remain closed. All other banking services continue as usual. Contact us 24/7 at 888.723.7328 with questions or concerns, or send a secure Message through Online or Mobile Banking. COVID-19 Updates.

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We’re here for our members

If you are experiencing financial hardship during the COVID-19 Pandemic, please reach out to us. Listed below are several ways you can contact us remotely, including scheduling a phone appointment and using secure Message through Online or Mobile Banking (we will respond by the next business day).

Joan Opp

President and CEO

Joan Opp

Message from the CEO

We know that there are individuals in our membership who are being financially impacted by the response necessitated by the COVID-19 community spread. We are actively working with members who are experiencing hardships during this stressful time. Some are being laid off or losing hours resulting in a reduction of pay. Stanford FCU wants to be here for our members in their time of need. If you are one of these members, please reach out to us so we can discuss ways we can assist – whether it be skipping a payment on a current loan, or a small personal loan to help you bridge this time of disruption. I hope that you and your family remain healthy and safe.

We're available!

Remote Contact

Branches

  • Medical Center is open Monday – Wednesday 9:00 am – 5:00 pm; Thursday – Friday 7:30 am – 5:00 pm
  • University Avenue and Pampas are open Monday – Friday 9:00 am – 5:00 pm; Saturdays 9:00 am to 4:00 pm.
  • Embarcadero Road is open 8:00 am – 5:00 pm
  • Redwood City and Tresidder are temporarily closed

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Online and Mobile Banking

  • Deposit checks
  • Transfer money
  • Pay bills
  • Pay A Friend
Emergency Loan*

Emergency Loan*

  • Amounts up to $5,000 at 7.99% APR and terms up to 24 months
  • Deferred first payment for up to 60 days
  • Apply through Online or Mobile Banking (Apply for a Loan > Apply for a Loan, select Personal Loan and put COVID-19 in the comments section)
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Skip-A-Pay Loan Program

Skip-A-Pay Loan Program

  • Qualifying consumer loan payments can be skipped up to 3 times per year
  • Fee is currently waived for this service
  • Call 888.723.7328 or send a secure Message through Online or Mobile Banking to request a loan deferral
Manage Unemployment Funds

Manage Unemployment Funds

Your state will pay your unemployment funds by direct deposit or on a debit card. If you need to transfer the funds from a debit card to your Stanford FCU account, follow these steps:

  • Set up an online or mobile account with the bank that issues the debit card
  • Log into your Stanford FCU Online or Mobile Banking account
  • Go to Payments & Transfers > Add External Account
  • Follow the instructions to link the new account to your account (allow a few days to verify the test deposits)

Help for Business Owners

If you currently have a business or commercial loan with us, we may be able to assist with deferred loan payments up to three months. Please email us at Commercial_Lending@sfcu.org. Additionally, if you have a business credit card with us you may be eligible to skip up to three credit card payments. Please email your request to CardServices@sfcu.org.

Beware Coronavirus Scams

Beware of fraudsters exploiting concerns about the Coronavirus. They are sending phishing emails from the CDC and WHO, and creating fake websites for Johns Hopkins University. Stay vigilant, and remember to always slow down and think before clicking on anything!

*APR = Annual Percentage Rate. You must be a member in good standing, member for at least 6 months, minimum age 18, and show proof of hardship. Offer subject to change without notice. Other conditions may apply. A 24-month Emergency Loan at 7.99% APR would result in 24 monthly payments of $226.11.