Alert Notification Icon

Fraud warning: Some members have received text messages claiming to be from Stanford FCU asking to confirm suspicious charges. Do not click on the link! These messages are not from us and the link does not go to our website. If you’re unsure about a message or want to check your accounts, please call us at 888.723.7328.

Alert Notification Icon

Fraud warning: Some members have received text messages claiming to be from Stanford FCU asking to confirm suspicious charges. Do not click on the link! These messages are not from us and the link does not go to our website. If you’re unsure about a message or want to check your accounts, please call us at 888.723.7328.

Contact Us

Questions about your account?

Live Chat

Chat

Monday – Friday:
9 AM – 5 PM PT
Saturday: 10 AM – 3 PM PT
Sunday: Closed
Chat

Icon Desktop Computer

Virtual Branch

Schedule a call or Zoom meeting with a Member Advisor.
Schedule

Icon Browsers

Secure Message

Already a member? Send us a secure Message through Online or Mobile Banking. Just Login with your existing Login ID and Password.

Phone

Local contact: 650.723.2509
Outside the (650) area code: 888.723.7328
Stanford Alumni: 888.371.8584
Bill Pay Member Service: 855.829.6176
Lost or Stolen Debit or Credit Card (domestic calls): 800.234.5354
Lost or Stolen Debit or Credit Card (international collect): 303.967.1090
SelectRewards – Rewards Point Totals: 855.896.9718
Debit or Credit Card Activation: 888.691.8661
Debit or Credit Card PIN Selection: 888.891.2435

Department fax numbers

Business Deposit Services: 866.579.9764
Business Lending: 866.796.8994
Card Services: 866.643.7380
Collections: 866.796.8997
Consumer Lending: 866.799.8106
Corporate Accounting: 866.796.8832
Electronic Financial Services: 866.799.8220
Human Resources: 866.832.9174
Loan Payoff Requests: 866.743.3151
New Accounts: 844.532.2974
Real Estate: 866.796.8992

Mail

U.S. Postal

P.O. Box 10690
Palo Alto, CA 94303-0843

Deliveries & Courier

1860 Embarcadero Road
Palo Alto, CA 94303

Supervisory Committee

P.O. Box 10690
Palo Alto, CA 94303-0843
[email protected]

For operations or policy concerns.

The owner of this website has made a commitment to accessibility and inclusion, please report any problems that you encounter using the contact form on this website. This site uses the WP ADA Compliance Check plugin to enhance accessibility.