Contact Us


Mail | Phone | Fax

Protecting your account from unauthorized transactions and keeping your information secure is important to us. To send us a message or inquiry, please log into online banking and click on Messages to contact us through Secure Message or call Member Services at 888.723.7328.

Mail

U.S. Postal

P.O. Box 10690
Palo Alto, CA 94303-0843

Deliveries & Courier

1860 Embarcadero Road
Palo Alto, CA 94303

Supervisory Commitee

Do not send deposits here
P.O. Box 18374
Stanford, CA 94309

Phone

(24-hours a day / 7 days a week)
Our local contact number: 650.723.2509
Outside the (650) area code: 888.723.7328
Fas-TELL 650.327.8355
Member Services Option 0
(Day or Night)
Bill Pay Member Service 855.829.6176
Business Remote Capture Help Desk 866.995.7273
Lost or Stolen Card 888.723.7328
CO-OP Network “No Surcharge” ATM Locator (888) SITE-COOP
SelectRewards – Rewards Point Totals 855.896.9718
Debit Card Activation and PIN Selection 866.762.0558

Department Fax Numbers

Business Deposit Services (866) 579-9764
Business Lending (866) 796-8994
Card Services (866) 643-7380
Collections (866) 796-8997
Consumer Lending (866) 799-8106
Corporate Accounting (866) 796-8832
Electronic Financial Services (866) 799-8220
Human Resources (866) 832-9174
IRA & HSA Instructions (866) 799-8218
Medical Center Branch (866) 799-8189
New Accounts (866) 771-9384
University Ave Branch (866) 799-8211
Pampas Lane Branch (866) 799-8085
Real Estate (866) 796-8992
Tresidder Branch (866) 771-9457