In Business BillPayer, you can authorize multiple people to access the service and can designate an authority level for each person. Authority levels determine the functionality that users can access and actions that users are able to perform in Business BillPayer.

• The Level 1 user is the individual who enrolled for the service and who is ultimately responsible for the business’ account. The Level 1 user has full access to all product functionality. The Level 1 user is the only user who can add both Level 2 and Level 3 users and can cancel the service.
• Level 2 users are administrators of the service. They can schedule and initiate payments, as well as approve payments set up by a Level 3 user. There can be multiple Level 2 users for one small business account.

• A Level 3 user has restricted access to Business BillPayer functionality. A Level 3 user can set up and schedule payments, but the payments must be approved by another user of higher authority to be initiated and processed. There can be multiple Level 3 users for one small business account.

The following table provides an overview of the authorized tasks and features for each user level.

Action	Level 1	Level 2	Level 3
Add a Level 1 user	No	No	No
Add a Level 2 user	Yes	No	No
Add a Level 3 user	Yes	Yes	No
Change Level 1 User information	Yes	No	No
Change Level 2 User information	Yes	No	No
Change Level 3 User information	Yes	Yes	No
Change own personal information	Yes	Yes	Yes
Change own authority level	No	No	No
Delete Level 1 user	No	No	No
Delete Level 2 user	Yes	No	No
Delete Level 3 user	Yes	Yes	No
Delete self	No	No	No
View Level 1 user information	Yes	No	No
View Level 2 user information	Yes	No	No
View Level 3 user information	Yes	Yes	No
View own personal information	Yes	Yes	Yes
Change password of Level 1 user	Yes	No	No
Change password of Level 2 user	Yes	No	No
Change password of Level 3 user	Yes	Yes	No
Change own password	Yes	Yes	Yes
Add payment accounts	Yes	Yes	Yes
Change payment account name	Yes	Yes	Yes
View payment accounts	Yes	Yes	Yes

 

Action	Level 1	Level 2	Level 3
Delete payment accounts	Yes	Yes	Yes, unless there are pending approved payments.
Move payments	Yes	Yes	Yes
Transfer money	Yes	Yes	No
View transfer history	Yes	Yes	Yes
Add a biller	Yes	Yes	Yes
Change or delete a biller	Yes	Yes	Yes, unless there are pending approved payments.
View bill history	Yes	Yes	Yes
View bill detail	Yes	Yes	Yes
Financial software export	Yes	Yes	Yes
Add, update and delete bill reminders	Yes	Yes	Yes
File a bill and update filed details	Yes	Yes	Yes
Schedule a single payment in approved status	Yes	Yes	No
Schedule a single payment in unapproved status	No	No	Yes
Approve an unapproved payment	Yes	Yes	No
Change or cancel an unapproved payment	Yes	Yes	Yes
Change or cancel an approved payment	Yes	Yes	No
Request e-Bill activation	Yes	Yes	Yes
Cancel e-Bill service	Yes	Yes	Yes, unless Auto-Pay is active
Add, change, or cancel an automatic payment (repeating payment or e-Bill Automatic Payment)	Yes	Yes	No
Change payment plan	Yes	No	No
Cancel service	Yes	No	No